The future belongs to the fluent
We combine practical training, governance, and ongoing support so your team not only adopts AI - but uses it confidently, securely, and effectively.
Proven expertise
20+ years in managed IT and cybersecurity, now dedicated to helping businesses navigate AI safely and effectively.
Future-ready approach
We focus on today's practical wins with Copilot while preparing you for tomorrow's shift to AI agents.
Tailored adoption
Role-based training, custom prompt libraries, and sector-specific playbooks ensure AI works for your unique workflows.
Governance built in
Security, compliance, and ethical guardrails are part of every project, so adoption is responsible from day one.
Measurable outcomes
We track time saved, productivity gains, and adoption rates to prove real business impact.
Ongoing optimisation
AI doesn't stand still, and neither do we — our support evolves with the technology so your team stays fluent.
Copilot Readiness Assessment
Prepare your environment for Copilot success. Before deploying Copilot, it's essential to ensure your Microsoft 365 setup is secure, compliant, and technically ready. This assessment identifies gaps and risks that could hinder adoption and provides a clear roadmap for remediation.
Ideal for: IT leaders, compliance teams, and organisations preparing for enterprise-wide Copilot rollout.
Start Your Journey
- Licensing and seat eligibility review
- Data governance and sensitivity label audit
- DLP policy and Microsoft Purview configuration check
- External sharing and access control analysis
- Identification of blockers and risk factors
- A detailed Readiness Report
- Risk & Remediation Checklist
- Strategic Recommendations Document
Copilot Essentials Onboarding
Enable your teams to start using Copilot confidently. This package focuses on activating Copilot for users and equipping them with the knowledge and tools to get started. Whether you're onboarding 10 users or 10,000, we make the process seamless and scalable.
Ideal for: Organisations ready to roll out Copilot to end users and drive early engagement.
Get Started
- Configuration of Copilot access and permissions
- Live or recorded training sessions for Teams, Word, Excel, and Outlook
- Prompt libraries and cheat sheets for everyday use
- Optional setup of usage tracking dashboards
- A comprehensive Onboarding Guide
- Training materials tailored to your environment
- A Prompt Starter Pack
- Optional Usage Dashboard for visibility
Copilot Adoption Accelerator
Drive deeper usage and governance maturity. Once Copilot is live, this package helps embed AI into daily workflows and ensures responsible usage. It's designed to scale adoption, build internal champions, and establish governance frameworks.
Ideal for: Organisations seeking to scale Copilot usage and embed AI governance.
Get Started
- Formation of an AI Council or Champions Network
- Customisation of Copilot Studio apps (where applicable)
- Implementation of governance policies and classification schemes
- Monitoring of adoption trends and usage analytics
- A Governance Framework tailored to your organisation
- Custom-built Copilot apps (if applicable)
- Monthly Adoption Reports
- AI Council Toolkit to support internal advocacy
Ongoing Support & Optimisation
Sustain value and evolve your Copilot strategy. AI adoption isn't a one-time event—it's a journey. This package provides continuous support to refine prompts, track performance, and uncover new use cases that deliver business impact.
Ideal for: Organisations committed to long-term Copilot success and continuous improvement.
Get Started
- Monthly check-ins with internal champions
- Prompt refinement workshops to improve effectiveness
- Review of usage analytics and strategy adjustments
- Feedback capture for emerging use cases
- Monthly Performance Reports
- Updated Prompt Libraries
- Quarterly Strategy Reviews
About Nebula Labs
Nebula Labs was born out of Nebula IT, a trusted Managed Service Provider with over 20 years of experience keeping businesses secure, productive, and connected.
Over those years, we've seen technology waves come and go — but the rise of AI is different. It's not just another tool, it's a shift in how work gets done. That's why we created Nebula Labs: a dedicated space where businesses can explore, adopt, and thrive with AI.
Our team combines the practical expertise of IT and cybersecurity with a forward-looking focus on AI readiness, adoption, and optimisation. From Microsoft Copilot rollouts to preparing for the next leap into AI agents, Nebula Labs exists to help organisations build confidence, fluency, and real-world results with AI.
We believe AI should be accessible, safe, and human-first. That's the philosophy that guided us as Nebula IT — and it's what powers Nebula Labs today.
Copilot, AI agents, collaboration
AI isn't about replacing people - it's about empowering them.
Frequently asked questions
Find answers to common questions about Nebula Labs and our AI services
What is Nebula Labs?
Nebula Labs is the innovation arm of Nebula IT. We exist to help organisations move beyond traditional IT support into the age of AI. Our focus is on Copilot readiness, adoption, and optimisation — building the skills, governance, and confidence to thrive in the workplace of the future.
How is Nebula Labs different from Nebula IT?
Nebula IT keeps your business running securely and reliably. Nebula Labs helps you explore, adopt, and scale new technologies like Microsoft Copilot and AI agents. Think of it as two halves of the same mission: one ensures stability, the other drives innovation.
Do I need to be "AI ready" to work with Nebula Labs?
Not at all. Most organisations we work with are just starting their journey. Our Readiness service is designed to assess where you are today and give you a clear roadmap for introducing AI safely and effectively.
What is Copilot, and why does it matter?
Microsoft Copilot is an AI assistant built into Microsoft 365. It can draft emails, summarise meetings, create presentations, and speed up day-to-day tasks. The real opportunity isn't just the tool itself — it's building fluency across your team so everyone knows how to use it confidently and responsibly.
What services do you offer?
We offer four service pillars:
Readiness – Assessments, security checks, and roadmaps.
Essential Copilot – Onboarding, training, and prompt packs.
Adoption Accelerator – Workflow redesign, quick wins, and change management.
Support & Optimisation – Ongoing reviews, analytics, and governance.
Each package is designed to meet you where you are and grow with you.
How do you ensure AI adoption is safe and responsible?
Governance is built into every stage. We assess your data, permissions, and compliance requirements before anything goes live. We also provide ongoing reviews to make sure Copilot and AI tools are being used responsibly, securely, and in line with your values.
What's next after Copilot?
We're already preparing clients for the next leap — AI agents. These are semi-autonomous tools that don't just answer questions, but can take action across systems. Nebula Labs helps you experiment safely now so you're ready when these technologies mature.
Why should I start with AI now, instead of waiting?
Because fluency takes time. Every business that starts experimenting today will be further ahead when AI becomes standard in every workplace. Waiting only delays the skills, insights, and efficiencies your team could already be building.